GM’s new CEO, Mary Barra, is facing the ultimate crisis — people died in GM’s cars. She’s meeting the awful problem with courage and honesty.
GIBS Information Centre / GIBSIC‘s insight:
Barra, leadership –
- Taking responsibility — Barra’s not wasting time saying “I’m not to blame for this horror,” even though she could take that approach quite legitimately. She’s admitting to the problem, owning it. It takes courage to be this honest and forthright. Barra is proving her courage.
- Taking direct, focused action — She’s appointed a new safety boss for GM and made it extremely clear that he will get whatever he needs to make sure that GM cars are safe
See on www.forbes.com