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Five keys of powerful business relationships :how to become more productive, effective, and influential / Sallie J. Sherman, Joseph P. Sperry, Steve Vucelich. New York: McGrawHill, 2014.

A game-changing guide that will help you leverage every critical relationship in your organization for greater success. The authors combine their knowledge and experience to show you how to get maximum value from virtually every relationship–both internal and external. You’ll learn how to spot those relationships that are not generating their full power–and turn them into drivers of profit and growth. You’ll discover new ways to eliminate barriers to performance and boost the energy of individuals, teams, groups, and your organization as a whole.

Creating value in nonprofit-business collaborations :new thinking and practice / James E. Austin, M. May Seitanidi. San Francisco: Jossey-Bass, 2014.

With over a hundred case examples from around the globe and hundreds of literature references, the book reveals how collaboration between businesses and nonprofit organizations can most effectively co-create significant economic, social, and environmental value for society, organizations, and individuals. It features the ground-breaking Collaborative Value Creation framework that can be used for analyzing the sources, forms, and processes of value creation in partnerships between businesses and nonprofits. The book is a step-by-step guide for business managers and non-profit practitioners for achieving successful cross-sector partnerships. It examines the key dimensions of the Collaborative Mindset that shape each partner’s collaborative efforts. It analyzes the drivers of partnership evolution along the Collaboration Continuum, and sets forth the key pathways in the Collaboration Process Value Chain. The book concludes by offering Twelve Smart Practices of Collaborative Value Creation for the design and management of cross sector partnerships.

Gen Y now :millennials and the evolution of leadership, second edition /John W. “Buddy” Hobart, Herb Sendek.  San Francisco: Wiley, 2014.

In this book, top team leadership gurus Buddy Hobart and Herb Sendek explore all the myths about Gen Y and show you how Millennials can be your most creative, motivated, and loyal employees. This book goes from demographic research to concrete practice, explaining that Generation Y is more than we’ve been led to believe. They value authenticity, flexibility, and recognition. Using the strategies in Gen Y Now, you can hire and retain these demanding workers, and the payoffs could be huge. Keep up with current trends and technologies to move your organization into the future; Attract the best young talent in preparation for the mass retirement of Baby Boomers and Gen X; Understand how demographic trends impact the way your intergenerational teams think; Inspire motivation in Millennial employees, reducing dissatisfaction and turnover costs. There are 80 million Millennials, and they are transforming the modern workforce. Gen Y Now contains the leadership strategies you need to manage and motivate the Millennial generation.

Serve to be great :leadership lessons from a prison, a monastery, and a board room / Matt Tenney. New Jersey: Wiley, 2014.

In this book, the author offers his life experiences and unique insights to help leaders apply the powerful principles of servant leadership. Servant leaders are not weak or timid. Motivated by the aspiration to serve, they achieve true power by empowering others to achieve excellence. This is a practical guide to becoming a leader people want to follow. By shifting focus from short-term gain to serving others, leaders can create great workplace cultures that deliver superior, long-term results. Serve to Be Great is the perfect playbook for realizing the ultimate in personal and business success.

Connected by design :7 principles of business transformation through functional integration / Barry Wacksman and Chris Stutzman. San Francisco: Jossey-Bass, 2014.

Some highly valued companies–including Amazon, Apple and Google–have harnessed a new business model of functional integration to build highly interactive ecosystems of interrelated products and digital services, gaining new levels of customer engagement. This model a unique competitive edge by using transformative digital technologies to deliver high-value customer experiences, generate repeat business, and unlock lucrative new business-to-business revenue streams. The book shows how to use functional integration to achieve transformative growth within any type of company. Based on R/GA’s pioneering work with firms at the forefront of functional integration, this book identifies seven principles companies must follow in order to create and deliver new value for customers and capture new revenues. It explains how functional integration drove the transformation of market-leading companies as diverse as Nike, General Motors, McCormick & Co., and Activision to establish authentic brand relationships with their customers, enter new categories, and develop new sources of income.

Strategy for the corporate level :where to invest, what to cut back and how to grow organisations with multiple divisions, 2nd edition /Andrew Campbell … [et al.].  San Francisco, 2014.

This book covers strategy for organisations that operate more than one business, a situation commonly referred to as group-level or corporate-level strategy. Corporate-level strategy addresses four types of decisions that only corporate-level managers can make: which businesses or markets to enter, how much to invest in each business, how to select and guide the managers of these businesses, and which activities to centralise at the corporate level. This book gives managers and executive students all the tools they need to make and review effective corporate strategy across a range of organisations

The enlightened organization :executive tools and techniques from the world of organizational psychology / Catherine Berney. London; Philadelphia : Kogan Page, 2014.

Focusing on more than just corporate governance and organizational structures, this book explores how individual leaders can develop their own skills to contribute to the success of the business by developing an engaged, empowered and transparent organization. It discusses the organization and its responsibility to enable success by putting in place processes that support an “enlightened” culture where people are involved and invested in the organization. An organizational psychology expert, the author draws on her background to show leaders and managers how to enable others to become accountable for their individual and collective potential and create a culture of free and authentic dialogue. Providing useful tools and techniques to apply in practice, she discusses the types of processes that need to be put in place, such as leadership, culture, remuneration, reward, communication and collaboration, and examines the leader’s role in building an enlightened organization.

Building a global learning organization :using TWI to succeed with strategic workforce expansion in the LEGO Group /Patrick Graupp, Gitte Jakobsen, John Vellema. Boca Raton: CRC Press, 2014.

The book outlines the organizational and planning models used by the LEGO Group to create the internal ability to give and receive tacit skills and knowledge. Describing how and why TWI is used as the foundation for success in knowledge transfer across diverse languages and cultures, it provides step-by-step guidance on how to establish a solid organizational foundation for your own learning organization. Providing expert insight into the work of culture change, the book explains how to work with people to create motivation for moving to a new system of learning. It details the critical elements that made the implementation at the LEGO Group a success, identifies the stumbling blocks they encountered along the way, and explains how they were overcome. Case studies describe in detail what these efforts looked and felt like in actual application. The TWI program has long been recognized for its ability to generate results.

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Epic Content Marketing: How To Tell A Different Story, Break Through the Clutter, and Win More Customers by Marketing Less by Joe Pulizzi McGraw-Hill © 2014 (352 pages) ISBN: 9780071819893  –  With in-depth case studies of how John Deere, LEGO, Coca-Cola, and other leading corporations are using content to drive epic sales, this groundbreaking guide gives you all the tools to start creating and disseminating content that leads directly to greater profits and growth.

Experience Design: A Framework for Integrating Brand, Experience, and Value by Patrick Newbery and Kevin Farnham John Wiley & Sons © 2013 (240 pages) ISBN: 9781118609637  –  Bridging the gap between business and design, this book explains how the quality of customer experience is the key to unlocking greater engagement and higher customer lifetime value, and how the design process can be used to create a better quality of experience across the entire customer journey.

Great Speeches For Better Speaking: Listen and Learn from History’s Most Memorable Speeches by Michael E. Eidenmuller McGraw-Hill © 2006 (256 pages) ISBN: 9780071472296  –  What is the almost magical power great speakers possess – and how can you harness it for yourself? This illuminating guide to unforgettable oratory takes you through an in-depth analysis of these historically significant speeches and the secrets of their eloquent effectiveness.

Great Work: How to Make a Difference People Love by David Sturt McGraw-Hill © 2014 (256 pages) ISBN: 9780071818353  –  Revealing five practical skills that will help you ideate, innovate, and deliver work that gets noticed and appreciated, this book is filled with stories of real people in real jobs who did what was asked and then added something extra–a personal touch all their own–to deliver better-than-asked-for results.

Highly Recommended: Harnessing the Power of Word of Mouth and Social Media to Build Your Brand and Your Business by Paul M. Rand McGraw-Hill © 2014 (240 pages) ISBN: 9780071816212  –  With Word Of Mouth (WOM) success stories from Stew Leonard’s, Red Robin, Frito-Lay, Kimberly-Clark, Amazon, and other industry leaders, this book puts you on the fast track to taking control of the dialogue about your business that’s already taking place.

Leading The Starbucks Way: 5 Principles For Connecting With Your Customers, Your Products And Your People by Joseph A. Michelli McGraw-Hill © 2014 (304 pages) ISBN: 9780071801256  –  Offering a perspective on the leadership principles that drove the iconic coffee company’s resurgence from serious setbacks during the economic downturn, this book shows how the company continues to grow dramatically, entering new markets and channels with fresh products and technologies.

Media Relations: Issues & Strategies, 2nd Edition by Jane Johnston Allen & Unwin © 2013 (304 pages) ISBN: 9781741146813  –  Providing a practical and thorough introduction to working with the media, this thorough guide presents a range of examples, case studies, illustrations and templates, and balances these with a solid foundation of theory, media background and culture.

Operational Risk Management: A Complete Guide to a Successful Operational Risk Framework by Philippa Girling John Wiley & Sons © 2013 (352 pages) ISBN: 9781118532454  –  Providing real-life examples of successful methods and tools you can use while facing the cultural challenges that are prevalent in this field, this book presents all of the tools and best practices needed to implement a successful operational risk framework.

The Economy of You: Discover Your Inner Entrepreneur and Recession-Proof Your Life by Kimberly Palmer AMACOM © 2014 (269 pages) ISBN: 9780814432730  –  Beginning with the author’s own journey of starting a supplemental business, this empowering book presents interviews with “modern-day side-giggers” to show you how you can escape from financial fear and frustration, and start building the economy of you.

The Human Brand: How We Relate to People, Products, and Companies by Chris Malone and Susan T. Fiske Jossey-Bass © 2013 (208 pages) ISBN: 9781118611319  – companies such as Hershey’s, Domino’s, Lululemon, Zappos, Amazon, Chobani, Sprint, and more, this book explores how and why we make the choices we do, as well as what it take Featuring in-depth analyses of s for companies and brands to earn and keep our loyalty in the digital age.

The Thin Book of Appreciative Inquiry, 3rd Edition by Sue Annis Hammond Thin Book Publishing © 2013 (58 pages) ISBN: 9780988953802  –  Providing enough information to help you decide whether you want to make the larger commitment necessary to use Appreciative Inquiry (AI), this concise guide explains the exciting organizational change philosophy, and updates the results of ongoing research in this subject area.

What Is Your What? Discover The One Amazing Thing You Were Born To Do by Steve Olsher John Wiley & Sons © 2013 (240 pages) ISBN: 9781118644041  –  Featuring inspiring stories of trial, tribulation, and triumph, as well as examples of 17 public figures, this inspiring book presents a singular approach to realizing permanent, positive change and blends proprietary methods with ancient wisdom and revolutionary lessons from modern thought leaders

A.B.C.’s of Behavioral Forensics: Applying Psychology to Financial Fraud Prevention and Detection by Sridhar Ramamoorti, David E. Morrison III, Joseph W. Koletar and Kelly R. Pope John Wiley & Sons © 2013 (304 pages) ISBN: 9781118370551  –  Along with a fascinating exploration of what makes people fall for the common and not-so-common swindles, this eye-opening guide offers practical insights on the psychology of white-collar criminals—and how to outsmart them.

Become the Real Deal: The Proven Path to Influence and Executive Presence by Connie Dieken John Wiley & Sons © 2013 (240 pages) ISBN: 9781118633786  –  If you want to make change in your organization and in your world, and advance your own career, this book uncovers the strengths and skills you need in order to gain influence and lead your organization to success.

Emotional Vampires at Work: Dealing with Bosses and Coworkers Who Drain You Dry by Albert J. Bernstein McGraw-Hill © 2013 (256 pages) ISBN: 9780071790932  –By teaching you strategies to protect yourself against emotional vampires in your workplace, this book will help you gain some control over the inevitable, unavoidable dealings with antisocials, paranoids, narcissists, and other types of vampires.

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Facebook Marketing for Dummies, 4th Edition by John Haydon  John Wiley & Sons © 2013 (336 pages) ISBN: 9781118400388  –  Covering new and ever-evolving tools, this must-read guide introduces you to the psychology of a Facebook user, shows how third-party apps can be used with your Facebook presence, and helps you focus on tried-and-true strategies and techniques

From One to Many: Best Practices for Team and Group Coaching by Jennifer J. Britton  John Wiley & Sons © 2013 (352 pages) ISBN: 9781118549278  –  Exploring the related topics of team and group coaching in depth, this book explains how to integrate the practice into an organization and how to maximize it to full effect.

Innovation: How Innovators Think, Act and Change Our World by Kim Chandler McDonald  Kogan Page © 2013 (264 pages) ISBN: 9780749469665  –  Showcasing interviews with over 100 people who have pushed aside the boundaries in their field, this book reveals what drives these successful innovators, what makes innovations take off and why innovation is so critical to individuals, economies and to society as a whole.

Make an Ethical Difference: Tools for Better Action by Mark Pastin  Berrett-Koehler Publishers © 2013 (225 pages) ISBN: 9781609949112  –  Offering tools for sharpening the ethics eye so we can see and do the right thing ourselves, this book also shows how to identify competing interests, analyze the facts, understand the viewpoints, measure the benefits of different outcomes, and build consensus.

 Making in America: From Innovation to Market by Suzanne Berger and MIT Task Force on Production in the innovation economy  The MIT Press © 2013 (265 pages) ISBN: 9780262019910  –  Inspired by the MIT Made in America project of the 1980s, this book examines how we can rebuild the industrial landscape to sustain an innovative economy, and how we can link innovation to production to spur a renaissance in American manufacturing.

Multichannel Marketing Ecosystems by Markus Ståhlberg and Ville Maila (eds)  Kogan Page © 2014 (281 pages) ISBN: 9780749469627  –  Featuring contributions from leading marketing companies across the globe, this book shows how marketers and brand managers can react positively to changes in consumer behavior, building customer responses and loyalty via the full spectrum of digital media.

 Neuromarketing for Dummies by Stephen J. Genco, Andrew P. Pohlmann and Peter Steidl  John Wiley & Sons © 2013 (408 pages) ISBN: 9781118518588  –  Going beyond the hype to explain the latest findings in this growing and often misunderstood field, this insightful guide shows business owners and marketers how neuromarketing really works and how they can use it to their advantage.

PMP Certification All-in-One For Dummies, 2nd Edition by Cynthia Snyder  John Wiley & Sons © 2013 (912 pages) ISBN: 9781118540121  –  Including a large selection of practice questions, this comprehensive guide provides complete coverage of the challenging PMP certification requirements, helps you organize your studies, and assures that you are covering every aspect of the exam.

Practical Lean Six Sigma for Healthcare: Using the A3 and Lean Thinking to Improve Operational Performance in Hospitals, Clinics and Physician Group Practices by Todd Sperl, Rob Ptacek and Jayant Trewn  MCS Media © 2013 (282 pages) ISBN: 9781467516990  –  Bridging the gap between the highly quantitative (Six Sigma certification) and the more simplified (Lean thinking), this book will make the methods and tools of Lean and Six Sigma accessible, and will provide a common sense, practical approach to problem solving and continuous improvement.

 Strength-Based Lean Six Sigma: Building Positive and Engaging Business Improvement by David Shaked  Kogan Page © 2014 (263 pages) ISBN: 9780749469504  –  Combining the leading approaches to business improvement with those of organizational change, this practical guide provides fresh ideas and tools to ensure that short-term achievements in process improvement become long-term benefits.

Success in Africa: CEO Insights from a Continent on the Rise by Jonathan Berman  Bibliomotion © 2013 (226 pages) ISBN: 9781937134464  –  Introducing the ambitious CEOs who are building the continent of Africa, this book presents stories of growth, technology, and tradition, and brings life to one of the most important stories of the global economy.

Teach with Style: Creative Tactics for Adult Learning, Updated and Enhanced by Jim Teeters and Lynn Hodges  ASTD © 2013 (145 pages) ISBN: 9781562868567  –  Drawing on more than 70 combined years of experience to share the authors’ unique and accessible approach to teaching adults, this book will help you improve certain facilitation techniques and skills while enhancing your natural strengths.

 The Joy of Strategy: A Business Plan for Life by Allison Rimm  Bibliomotion © 2013 (258 pages) ISBN: 9781937134556  –  Your life is serious business, but who says you can’t find joy along the way? Delivered with compassion and humor, this guide provides a structured, step-by-step program will get you organized and on your way to a fulfilling life.

The Logistics and Supply Chain Toolkit: 101 Tools for Transport, Warehousing and Inventory Management by Gwynne Richards and Susan Grinsted  Kogan Page © 2013 (328 pages) ISBN: 9780749468088   –  Written for logistics managers in the areas of transport, warehousing and inventory, this thorough reference provides a comprehensive set of tools to tackle many of the day-to-day issues in order to drive efficiency and business success.

 

The Upside of Irrationality: The Unexpected Benefits of Defying Logic at Work and at Home by Dan Ariely  HarperCollins © 2010 (345 pages) ISBN: 9780061995033  –  Focusing on our behaviors at work and in relationships, this provocative book offers new insights and eye-opening truths about what really motivates us on the job, how one unwise action can become a long-term habit, how we learn to love the ones we’re with, and more.

Understanding and Changing Your Management Style: Assessments and Tools for Self-Development, 2nd Edition by Robert C. Benfari  Jossey-Bass © 2013 (352 pages) ISBN: 9781118399460  –  Identifying the six characteristics of successful managers, this research-based book offers the tools leaders need to improve their management style and succeed in the workplace, and shares personality-specific strategies for resolving conflicts, managing stress, and more.

 

 What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They’re Angry, Worried and Suspicious of Everything You Say by Leonard S. Greenberger  McGraw-Hill © 2013 (256 pages) ISBN: 9780071806435   –   Empowering you to establish and maintain the trust and credibility you’ll need in tough situations, this book presents the strategies, skills, and techniques you need to communicate effectively in less than ideal scenarios.

Worker Leadership: America’s Secret Weapon in the Battle for Industrial Competitiveness by Fred Stahl  The MIT Press © 2013 (266 pages) ISBN: 9780262019637  –   Offering a blueprint for global competitive advantage, this book provides a brief history of manufacturing, and even reveals the dark side of Toyota’s system that opens another competitive opportunity for America.

Confidence at Work: Get It, Feel It, Keep It, 2nd Edition by Ros Taylor  Kogan Page © 2013 (216 pages) ISBN: 9780749467753 – Examining how confidence on the job manifests itself in body language, thinking style, emotional capability, and influencing ability, this book teaches readers how to challenge their fears, build their confidence, set themselves apart from their competitors, and achieve their career and workplace goals.

 Innovative Team Selling: How to Leverage Your Resources and Make Team Selling Work by Eric Baron  John Wiley & Sons © 2013 (256 pages) ISBN: 9781118502259  –  Designed to make team selling work in organizations large and small, this book shows how to lead and participate in teams that work together effectively; strategize prior to client meetings; make successful team sales calls; and debrief honestly to determine how to learn and grow.

Reducing Process Costs with Lean, Six Sigma, and Value Engineering Techniques by Kim H. Pries and Jon M. Quigley  Auerbach Publications © 2013 (365 pages) ISBN: 9781439887257  –  Discussing the methods and techniques currently available for lowering the costs of products, processes, and services, this book arms readers with the understanding required to select the best solution for their company’s culture and capabilities.

The Handbook of Pricing and Profitability Management: A Practical Guide for Business Leaders by Julie M. Meehan, Michael G. Simonetto, Larry Montan, Jr. and Christopher A. Goodin  John Wiley & Sons © 2011 (320 pages) ISBN: 9780470825273  –  An ultimate how-to manual for any executive or manager interested in price management, this book presents a holistic, comprehensive framework that shows how integrating pricing categories into a cohesive program leads to impressive gains that cannot be achieved through a single-pronged approach.

The Marketing Century: How Marketing Drives Business and Shapes Society, The Chartered Institute of Marketing by Jeremy Kourdi (ed)  John Wiley & Sons © 2011 (280 pages) ISBN: 9780470660157  –  Providing expert analysis of significant developments in marketing of the last century, this book explains how the key elements of marketing have developed; how various aspects of marketing contribute to performance; what great marketers do; and how marketing may develop in the future.

The Shipping Point: The Rise Of China And The Future Of Retail Supply Chain Management by Peter J. Levesque  John Wiley & Sons © 2011 (300 pages) ISBN: 9780470824535  –  Bringing together the knowledge and expertise of leading supply chain and retail professionals from around the world to illuminate opportunities that are likely to develop over the next decade in China, this book will help readers understand how supply chains work.

42 Rules for Superior Field Service: The Keys to Profitable Field Service and Customer Loyalty by Rosemary Coates and Jim Reily  Super Star Press © 2013 (144 pages) ISBN: 9781607730705  –  Sharing essential rules to benchmark and develop a global service business, this book provides a concise, easy-to-understand primer on service, which hits all of the key areas necessary to delight customers with your field support and make them loyal to your company.

Content to Commerce: Engaging Consumers Across Paid, Owned and Earned Channels by Avi Savar  John Wiley & Sons © 2013 (242 pages) ISBN: 9781118480182  –  From big picture strategy to the tactics and tools require to execute, this informative book offers a clear approach to social media marketing for both big and small brands alike. Learn how to conquer the media world’s medium and control your own brand’s destiny.

Assertiveness: How To Be Strong In Every Situation by Conrad Potts and Suzanne Potts  Capstone Publishing © 2013 (238 pages) ISBN: 9780857083685  –  Packed with practical tools and techniques for dealing with a whole host of situations in work and life, this book presents simple ways to assert yourself that will make you happier, healthier and more successful.

 Business Models For Dummies by Jim Muehlhausen  John Wiley & Sons © 2013 (384 pages) ISBN: 9781118547618  –  By helping you write a solid business model to further define your company’s goals and increase attractiveness to customers, this guide explains how to: make a value proposition; define a market segment; locate your company’s position in the value chain; identify competitors, and much more.

Mindfulness: Be Mindful. Live in the Moment. by Gill Hasson  Capstone Publishing © 2013 (214 pages) ISBN: 9780857084446  –  Featuring ideas, tips and techniques to help you enjoy a more mindful approach to life, this book will show you how to open up to new ideas and new ways of doing things, thus reducing stress and bringing about positive changes in your life.

Powerful Performance Management by John Mattone  AMACOM © 2013 (52 pages) ISBN: 9780814432709  –  Explaining the basics of Positive Performance Management (PPM), this concise guide also emphasizes how important it is for leaders to hold themselves to the highest standards so that they can lay the groundwork for achieving breakthrough operating performance.

Success Under Stress: Powerful Tools for Staying Calm, Confident, and Productive When the Pressure’s On by Sharon Melnick  AMACOM © 2013 (273 pages) ISBN: 9780814432129  –  Whether you have too many projects, your confidence is flagging, or you are clashing with a coworker, this practical book offers a veritable arsenal of “magic bullet” solutions – hundreds of situation-specific, quick-acting tips for defusing stress and boosting productivity.

Talent Intelligence: What You Need to Know to Identify and Measure Talent by Nik Kinley and Shlomo Ben-Hur  Jossey-Bass © 2013 (272 pages) ISBN: 9781118531181  –  Filled with illustrative examples, this book shows how to overcome stumbling blocks that stand in the way of successful talent intelligence and reveals how organizations can successfully implement measurement and use the results.

12 Disciplines of Leadership Excellence: How Leaders Achieve Sustainable High Performance by Brian Tracy and Peter Chee  McGraw-Hill © 2013 (240 pages) ISBN: 9780071809467  –  Asserting that great leaders are made, not born, this groundbreaking book demonstrates how everyone has the ability to shape himself or herself into the kind of person who enables and uplifts others to reach their highest potential.

A/B Testing: The Most Powerful Way to Turn Clicks into Customers by Dan Siroker and Pete Koomen  John Wiley & Sons © 2013 (208 pages) ISBN: 9781118536094  –  A guide to delivering a better user experience through A/B testing, this handy book outlines a simple way to test several different versions of a web page with live traffic, and then measure the effect each version has on visitors.

Basic Concepts of Intercultural Communication: Paradigms, Principles, & Practices, Second Edition by Milton J. Bennett  Intercultural Press © 2013 (355 pages) ISBN: 9780983955849  –  Providing a comprehensive overview of the field from a constructivist perspective, this book attempts to reconcile the basic principles of intercultural communication with the rapidly evolving conditions in multicultural societies.

Beyond Referrals: How to Use the Perpetual Revenue System to Convert Referrals into High-Value Clients by Bill Cates  McGraw-Hill © 2013 (240 pages) ISBN: 9780071791663  –  You face four hurdles to gaining new clients: finding enough of the right prospects, getting their attention, making the sale, and multiplying your clients through referrals. This book shows you how to turn referrals into introductions to the prospects who are eager to hear from you.

Big Data: Understanding How Data Powers Big Business by Bill Schmarzo  John Wiley & Sons © 2013 (240 pages) ISBN: 9781118739570  –  Full of practical techniques, real-world examples, and hands-on exercises, this book explores the technologies involved in Big Data, as well as how to find areas of the organization that can take full advantage of big data.

Bounce Forward: How to Transform Crisis into Success by Sam Cawthorn  John Wiley & Sons © 2013 (288 pages) ISBN: 9781118641347  –  Chronicling the moving story of a man who used a horrific, life-changing accident as a launching pad to bounce forward to reach even greater heights than before, this inspiring book shares the tools, strategies, and psychology that anyone can use to overcome any obstacle.

Celebrate 100: Centenarian Secrets to Success in Business and Life by Steve Franklin and Lynn Peters Adler  John Wiley & Sons © 2013 (228 pages) ISBN: 9781118525647  –  Distilling the wisdom and wit of more than 500 people who have lived an entire century, this book features their stories and their insights on business, making it and losing it, great sorrow and joy—and having lived to tell the tale.

China Catalyst: Powering Global Growth by Reaching the Fastest Growing Consumer Market in the World by Dave M. Holloman  John Wiley & Sons © 2013 (176 pages) ISBN: 9781118411292   –   Examining in-depth the transition currently underway in China from an export-led economic machine to a consumer-driven market, this book outlines the economic imperative proving that greater consumer reach in China is a requirement in today’s globally competitive market.

Competitive Intelligence for Dummies by Jim Underwood  John Wiley & Sons © 2013 (384 pages) ISBN: 9781118451021  –  Helping readers gather valuable information on the competition, the operational environment, and the target customer, this book explains how to carefully analyze and use this information in decision making processes to gain market share and stay on the cutting edge of an industry.

Data Smart: Using Data Science to Transform Information into Insight by John W. Foreman  John Wiley & Sons © 2014 (432 pages) ISBN: 9781118661468  – Data science is little more than using straight-forward steps to process raw data into actionable insight, and in this new book, author and data scientist John Foreman will show you how that’s done within the familiar environment of a spreadsheet.\

Design Thinking for Strategic Innovation: What They Can’t Teach You at Business or Design School by Idris Mootee  John Wiley & Sons © 2013 (224 pages) ISBN: 9781118620120  –  Providing a toolkit to apply concepts for immediate use in everyday work, this comprehensive playbook presents a framework for design thinking that is relevant to business management, marketing, and design strategies.

 

Fish Can’t See Water: How National Culture Can Make or Break Your Corporate Strategy by Kai Hammerich and Richard D. Lewis  John Wiley & Sons © 2013 (312 pages) ISBN: 9781118608562  –  Using extensive case studies of successful global corporations, this book offers managers and leaders eight recommendations for recognizing those cultural factors that negatively impact performance, as well as those that can be harnessed to encourage superior performance.

Leading Your Business Forward: Aligning Goals, People, And Systems For Sustainable Success by Shane A. Yount, John M. Pyecha et al.  McGraw-Hill © 2013 (208 pages) ISBN: 9780071817134  –  Using the same five simple steps in every car’s global positioning system–Acquiring, Settings, Where To, Recalculating, and Arriving, this book will show you how to apply GPS-based methods in your organization to mobilize operations while incorporating “destination-focused” initiatives for success.

Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities by Renée Evenson  AMACOM © 2014 (241 pages) ISBN: 9780814432983  –  Showing readers how to make hours spent at work far more harmonious and productive, this practical, powerful book helps you identify button-pushing situations and deploy simple phrases to regain control and resolve conflicts – no matter who you’re dealing with.

Stick with It: Mastering the Art of Adherence by Lee J. Colan and Julie Davis-Colan  McGraw-Hill © 2013 (176 pages) ISBN: 9780071802536 – Combining real-world stories with cut-through-the-clutter tools, this book reveals a time-tested, real-world validated formula for winning – comprised of focus, competence, and passion – that creates a self-reinforcing cycle of victory.

Straight Talk on Leadership: Solving Canada’s Business Crisis by R. Douglas Williamson  Jossey-Bass © 2013 (352 pages) ISBN: 9781118581681  –  Sharing valuable insights of benefit to transformational business leaders everywhere, this book provides powerful strategies, tools and techniques for how to reframe thinking about leadership and reform leadership strategies.

Talent Magnetism: How to Build a Workplace That Attracts and Keeps the Best by Roberta Chinsky Matuson  Nicholas Brealey Publishing © 2013 (255 pages) ISBN: 9781857885989  –  Including concrete tips and enlightening employee comments, this invaluable guide explains how to navigate the changing talent pool and the challenges of recruitment so you can attract and retain the best people – rather than pull in the masses to fill open job requisitions.

The 3 Secrets to Effective Time Investment: How to Achieve More Success with Less Stress by Elizabeth Grace Saunders  McGraw-Hill © 2013 (256 pages) ISBN: 9780071808811  –  Providing the tools, insight, and guidance you need to overhaul your entire life, this book is packed with tips and advice to help you overcome crippling emotions like guilt, let go of the compulsion to be perfect, and overcome the most common obstacles to a life well managed.

NEW e-BOOK TITLES FROM THE GIBS IC COLLECTION : Q3, 2013

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GIBS’ STUDENTS HAVE ACCESS TO THIS COLLECTION THROUGH THEIR STUDENT

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Business Reimagined: Why Work Isn’t Working and What You Can Do About It by Dave Coplin  Harriman House © 2013 (112 pages) ISBN: 9780857193315  –  Are you engaged and energized in the office, or do you often feel that your days are dominated by process and technology? This guide will help you wake up to a new environment based on collaborative and flexible working, and on technology that when used correctly, liberates rather than constrains.

Emotional Intelligence for Project Managers: The People Skills You Need to Acheive Outstanding Results, Second Edition by Anthony C. Mersino  AMACOM © 2013 (291 pages) ISBN: 9780814432778  –  Introducing readers to all facets of emotional intelligence (EI), this indispensable guide shows how emotions can be leveraged to meet project goals, and gives project managers the tools they need to create winning teams and get the job done right and on time.

Enterprise in Action: A Guide To Entrepreneurship by Peter Lawrence  John Wiley & Sons © 2013 (268 pages) ISBN: 9781119945284  –  Based on studies of 80 companies, including 30 Sunday Times Fast Track Companies, and 20 highly successful US entrepreneurial firms, this authoritative book offers valuable lessons for MBA students and established entrepreneurs alike.

Financial Innovation: Too much or Too Little? by Michael Haliassos  The MIT Press © 2013 (275 pages) ISBN: 9780262018296  –  Considering the key ingredients of financial innovation from both academia and industry, this book discusses the positive potential, and also the risks of financial innovation and the influence of producers on consumers.

Managers as Mentors: Building Partnerships for Learning, Third Edition, Revised and Expanded by Chip R. Bell and Marshall Goldsmith  Berrett-Koehler Publishers © 2013 (251 pages) ISBN: 9781609947101   –   Guiding leaders in helping associates grow and adapt in today’s tumultuous organizations. this hands-on resource takes the mystery out of effective mentoring, teaching leaders to be the kind of confident coaches integral to learning organizations.

Maximizing Corporate Value through Mergers and Acquisitions: A Strategic Growth Guide by Patrick A. Gaughan  John Wiley & Sons © 2013 (352 pages) ISBN: 9781118108741  –  Examining how M&A fits in corporate growth strategies, this insider guide covers the various strategic reasons for companies entering mergers and acquisitions (M&A), with a look at those that are based on sound strategy, and those that are not.

 

Office Idiots: What to Do When Your Workplace is a Jerkplace by Ken Lloyd  Career Press © 2013 (224 pages) ISBN: 9781601632685  –  Relying on data from actual workplaces across America, this witty book spotlights office idiots wherever they exist in an organization, and offers practical advice on what to do and even what to say when you encounter them.

 

Personality Power: Discover Your Unique Profile – and Unlock Your Potential for Breakthrough Success by Shoya Zichy and Ann Bidou  AMACOM © 2013 (291 pages) ISBN: 9780814421239  –  Based on the author’s proprietary personality model used by over 50,000 professionals worldwide, this book shows you how to identify and harness your core strengths to immediately improve your job satisfaction-and, ultimately, your success.

 

Setting Profitable Prices: A Step-by-Step Guide to Pricing Strategy–Without Hiring a Consultant by Marlene Jensen  John Wiley & Sons © 2013 (186 pages) ISBN: 9781118430767  –  Authored by a nationally recognized pricing expert, this book arms you with proven strategies for guaranteeing that you’ll never again leave money on the table when determining prices.

Smart Sales Manager: The Ultimate Playbook for Building and Running a High-Performance Inside Sales Team by Josiane Chriqui Feigon  AMACOM © 2013 (292 pages) ISBN: 9780814432839   –  Complete with real-life examples and smart sales strategies, this indispensable resource shows readers how they can lead their inside sales squads to success – from hiring and motivating to training, coaching, and more.

SMEs From the Ground Up by Chuck Hodell  ASTD © 2013 (161 pages) ISBN: 9781562868550  –   Packed with tips for building great courses, this practical, realistic book explains how to fully incorporate incorporating the talents of subject matter experts (SMEs) into the actual course design process.

Social Machines: How to Develop Connected Products That Change Customers’ Lives by Peter Semmelhack  John Wiley & Sons © 2013 (245 pages) ISBN: 9781118471685  –  What if cars, bikes, health monitors, appliances, instruments, and other devices could all become members of your social network, collect data you care about, and feed it back to you at just the right time? This book explains how this trend will change our world and how your business will benefit.

Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Done by Linda Byars Swindling  John Wiley & Sons © 2013 (210 pages) ISBN: 9781118492963  –  Using scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately, this book shows how to identify and manage conversations with venters, complainers, whiners, and energy drainers in order to boost morale and increase productivity.

Survey Basics by Patricia Pulliam Phillips, Jack J. Phillips and Bruce Aaron  ASTD © 2013 (289 pages) ISBN: 9781562868093  –  Describing the purpose of surveys and questionnaires, types of errors that can creep into survey results, and considerations when developing specific survey questions, this book will help readers identify the most appropriate survey tool for their needs.

Tame the Primitive Brain: 28 Ways in 28 Days to Manage the Most Impulsive Behaviors at Work by Mark Bowden  John Wiley & Sons © 2013 (290 pages) ISBN: 9781118436981  –  Offering new and fresh perspectives for dealing with tricky behaviors, this practical, easy-to-read guide explains why people act toward you the way they do; why you react to their behavior in the way you do; and what exactly to do about it to achieve the right outcomes.

 

Ten Virtues of Outstanding Leaders: Leadership and Character by Al Gini and Ronald M. Green  Blackwell © 2013 (232 pages) ISBN: 9780470672303  –  Authored by two renowned business ethicists, this book combines theory with fascinating biographical detail on exemplary leaders such as Abraham Lincoln, Winston Churchill, and Oprah Winfrey to show how an individual’s character is the defining factor of successful leadership.

The Art of Insight: How to Have More AHA! Moments by Charles Kiefer and Malcolm Constable  Berrett-Koehler Publishers © 2013 (193 pages) ISBN: 9781609948092  –  Providing friendly practices and helpful exercises, this insightful book will help you develop your own personal approach to cultivating a mindset where insights come readily so that new or longstanding problems are solved with confidence and ease.

The Case for the Chief Data Officer: Recasting the C-Suite to Leverage Your Most Valuable Asset by Peter Aiken and Michael Gorman  Morgan Kaufmann Publishers © 2013 (89 pages) ISBN: 9780124114630  –  Data are an organization’s sole, non-depletable, non-degrading, durable asset. This book makes the case for dedicating an individual to leverage them as assets – a Chief Data Officer or CDO.

The Customer Bill of Rights by Laura Stack  Productivity Pro © 2013 (18 pages)   –   SERVICE is SURVIVAL. We’re all competing for customers. If you don’t provide good service to them, they’ll go somewhere else. This book will teach you how to get new customers and keep the ones you have by practicing the four things all customers want.

The Empress Has No Clothes: Conquering Self-Doubt to Embrace Success by Joyce M. Roché  Berrett-Koehler Publishers © 2013 (225 pages) ISBN: 9781609946364  –  Sharing her lifelong struggle with the impostor syndrome, the author of this inspiring book offers practical advice and valuable coping strategies that can help you embrace your own worth and live a life of joy, zest, and fulfillment.

The PMP Exam Made Easy Your 24-Hour Study Guide to Passing, 2013 Edition by Ron Ponce and Christopher Scordo  SSI Logic © 2013 (337 pages) ISBN: 9780982576885  –  Containing expert tips for exam success, this all-in-one study guide offers top-notch tips, tools and techniques to help you prepare for and pass the PMP exam, while making it easy for you to focus on just the information you need to succeed.

The Quick and Easy Performance Appraisal Phrase Book: 3,000+ Powerful Phrases for Successful Reviews, Appraisals and Evaluations by Patrick Alain  Career Press © 2013 (192 pages) ISBN: 9781601632678  –  Whether you need to jump-start the review-writing process or are searching for phrases you can use verbatim, this book will help any manager quickly and easily select the best phrasing for any review – good or bad.

Time Management: How to Control Your Day in an Uncontrollable Workplace by Laura Stack  Productivity Pro © 2013 (14 pages)   –  Do you find yourself continually racing against time? Do you feel that you have so much to do that it’s difficult to get anything done? This book will teach you how to set priorities; focus on what’s truly important; and schedule your day.

Coaching for Improved Work Performance, Revised Edition by Ferdinand F. Fournies  McGraw-Hill © 2000 (256 pages) ISBN: 9780071352932  –  Packed with case studies from the author’s research into the dynamics of the modern workplace, this classic guide takes all the guesswork out of becoming the kind of inspired, “hands-on” manager that every company today is looking for.

On Leading in Times of Change by Stephen Rush (ed)  Center for Creative Leadership © 2012 (163 pages) ISBN: 9781604911206  –  Drawn from articles published in CCL’s magazine Leadership in Action, this fieldbook will help you explore diverse perspectives on leading yourself, others, and your organization through times of complex and relentless change and uncertainty.

Our Common Wealth:  The Hidden Economy that Makes Everything Else Work by Jonathan Rowe  Berrett-Koehler Publishers © 2013 (145 pages) ISBN: 9781609948337  –  In graceful and down-to-earth prose, this book illuminates the scale and value of the common wealth, its symbiotic relationship with the rest of the economy, its importance to our personal and planetary well-being, and how it is threatened by privatization and neglect.

Predictive Analytics: The Power to Predict Who Will Click, Buy, Lie, or Die by Eric Siegel  John Wiley & Sons © 2013 (320 pages) ISBN: 9781118356852  –  Revealing the power and perils of prediction, this rich, entertaining book explores how technology literally learns from data how to predict the future behavior of individuals.

Removing the Barriers to Efficient Manufacturing: Real-World Applications of Lean Productivity by Daniel L. Ferguson  Productivity Press © 2013 (294 pages) ISBN: 9781466555518  –  Covering key topics on working with people, including training and retraining, this practical guide outlines time-tested organizational structures and methods to help you reduce variability and deliver high-quality products consistently.

The Technology Change Book by Tricia Emerson and Mary Stewart  ASTD © 2013 (313 pages) ISBN: 9781562868109  –  Laying out a succinct approach to managing technology change, this book provides helpful tips and advice on dealing with actual technology changes as well as the impact of that change on the people who use the technology.

Tomorrow’s World: A Look at the Demographic and Socio-Economic Structure of the World in 2032 by Clint Laurent  John Wiley & Sons © 2013 (256 pages) ISBN: 9780470824719  –  If you ever wanted to know what tomorrow’s world will look like, you have to start by looking at the world today. This book reveals how the experts expect our socio-economic landscape to evolve, identifying threats and opportunities along the way.

 ExecSummaries  

  • Finding the next Steve  Jobs, Hire, Keep and Nurture Creative Talent (A Summary) book authors: Nolan Bushnell and Gene Stone  Soundview Executive Book Summaries © 2013 (PDF Finding the Next SteveAvs: How to Fiailable)   –    In Finding the Next Steve Jobs, authors Nolan Bushnell and Gene Stone explain how to find, hire and nurture the people who could turn your company into the next Atari or the next Apple. Read this summary to gain an understanding of concepts in the book.   –     Downloads:  File  MP3
  • The One Thing: The Surprisingly Simple Truth Behind Extraordinary Results (A Summary) book authors: Gary Keller and Jay Papasan  Soundview Executive Book Summaries © 2013 (PDF Available)  –  If you want fewer distractions and less on your plate, along with more productivity, time for yourself and your family, and more satisfaction in your life, The One Thing shows you how to get both more and less. Read this summary to gain an understanding of concepts in the book.   –    Downloads:   File   MP3

Develop Your Presentation Skills: Because You Only Have One Chance to Make a First Impression, Second Edition by Theo Theobald  Kogan Page © 2013 (192 pages) ISBN: 9780749467029   –   Containing anecdotes and expert input, this book covers the essentials of making a good presentation, including advice on how to build confidence, how to handle the audience, body language, tops on maximizing the effectiveness of room layout, visual aids and disaster recovery methods.

Effective Email: Concise, Clear Writing to Advance Your Business Needs by Natasha Terk  Write It Well © 2013 (138 pages)   –   If ineffective e-mail communication is slowing down your organization, let this guide help you establish e-mail guidelines for your group, business unit, or enterprise, and train your staff to write more effective messages.

Effective NLP Skills: Creating Success, Second Edition by Richard Youell and Christina Youell  Kogan Page © 2013 (184 pages) ISBN: 9780749467043   –   Presenting tools, skills and behaviors that are useful in a work context, including appraisals, sales and leadership, this book covers the history of neuro linguistic programming (NLP), basic neurology, managing oneself and others, and using language powerfully.

Emergency Evacuation Planning for Your Workplace: From Chaos to Life-Saving Solutions by Jim Burtles  Rothstein Associates © 2013 (340 pages) ISBN: 9781931332569   –   Inspired by horrific evacuation challenges of 9/11 and based on ten years’ research into global best practices, this groundbreaking book by recipient of BCI’s Lifetime Achievement Award provides guidance for evacuating people of all ages and health conditions from all kinds of workplaces.

Ethics in Health Services and Policy: A Global Approach by Dean M. Harris  Jossey-Bass © 2011 (304 pages) ISBN: 9780470531068   –   Applying a cross-border approach, this book analyzes ethical issues that arise from the movement of patients and health professionals across national borders, such as medical tourism and transplant tourism, ethical obligations to provide care for undocumented aliens, and more.

Kanban for the Supply Chain: Fundamental Practices for Manufacturing Management, Second Edition by Steve Cimorelli  Productivity Press © 2013 (144 pages) ISBN: 9781439895498   –   Explaining how to apply kanban replenishment systems to improve material flow, this step-by-step guide provides readers with a detailed roadmap for achieving a successful and sustainable kanban implementation.

 

Reports, Proposals, and Procedures: A Write It Well Guide by Natasha Terk  Write It Well © 2013 (102 pages)   –   Some senior professionals have many years of work experience but don’t have effective strategies to write long documents. This concise guide helps managers and supervisors reduce the time they spend writing complex, multisection reports.

Stewardship: Choosing Service Over Self-Interest, Second Edition by Peter Block  Berrett-Koehler Publishers © 2013 (309 pages) ISBN: 9781609948221   –   Offering tactical advice on gearing up to implement reforms, this book covers both the theory of stewardship (in particular how it ameliorates the shortcomings of traditional leadership) and the practice (how it transforms every function and department for the better).

Successful Time Management: Creating Success,  Third Edition by Patrick Forsyth  Kogan Page © 2013 (196 pages) ISBN: 9780749467227   –   Containing tips and techniques that can help anyone review and assess their own time management and adopt new work practices to improve it, this book includes advice on controlling paperwork, getting and staying organized, delegating and working with others, and more.

The Evolving Role of China in the Global Economy by Yin-Wong Cheung and Jakob de Haan  The MIT Press © 2013 (473 pages) ISBN: 9780262018234   –   Offering a systematic analysis of four factors in China’s rapid economic growth, this book reviews those factors shaping China’s saving dynamics and analyzes the growth of the private sector despite limited access to external finance.

The Leadership in Action Series: On Selecting, Developing, and Managing Talent by Stephen Rush (ed)  Center for Creative Leadership © 2012 (156 pages) ISBN: 9781604911435   –   Exploring organizational talent challenges from a number of angles, this collection of articles originally published in CCL’s magazine Leadership in Action will help you effectively pull the talent lever and establish the right culture in order to achieve the strategic objectives of the enterprise.

 

The Truth About Lies in the Workplace: How to Spot Liars and What to Do about Them by Carol Kinsey Goman  Berrett-Koehler Publishers © 2013 (169 pages) ISBN: 9781609948375   –    A comprehensive guide to spotting, exposing, and minimizing workplace lies, this entertaining yet necessary book focuses on truly destructive lies and how you can prevent them from wreaking havoc on individuals and organizations.

Train for Results: Maximize the Impact of Training Through Review by Catherine Mattiske  Made for Success © 2009 (162 pages) ISBN: 9781921547300  –   Helping training managers succeed in every training session they conduct, this step-by-step guide demonstrates how to build activities that measure participants’ learning so you know if you are successfully transferring skills and knowledge.

NEW BOOK TITLES FROM THE GIBS IC COLLECTION – Q2 2013

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GIBS’ STUDENTS HAVE ACCESS TO THIS COLLECTION VIA  UPExplore OPAC

New Titles GIBS IC

New Titles GIBS IC

Globalization of management education : changing international structures, adaptive strategies, and the impact on institutions : report of the AACSB International Globalization of Management   Education Task Force / [AACSB International ].  /ADD.  AUTHOR   AACSB International. Globalization of Management Education Task Force.  2011   NOTES  Rarely, if ever, have business schools experienced change as far-reaching and powerful as during the current wave of globalization. Understanding these changes, and their implications, was the charge given to an AACSB Task Force on     Globalization of Management Education. In this comprehensive  report, the task force explores broad globalization trends in management education that command the attention of any  individual or institution striving to navigate in today’s  environment. Then, by exploring individual business school strategies, it provides valuable insights into how business s chools can and should respond. The report aims to encourage and guide business schools to embrace globalization in ways  that are mission-appropriate, manageable given available resources, and meaningful to the stakeholders being served. For organizations serving business schools, it will be a catalyst for action that elevates and improves business schools’ capabilities. Readers will be left with the conviction that great  opportunities exist for business schools to move from keeping pace with the sweeping changes of globalization, to  leading the way.  –  ISBN   085724941X   –  GIB 658.0071 GLOBALIZATION

Extreme productivity : boost your results, reduce your hours /  Robert C. Pozen. –   ISBN 9780062188533  –   GIB 658.314 POZEN

How will you measure your life? / Clayton M. Christensen, James Allworth,  Karen Dillon  – NOTES  Just because you have feathers — Finding happiness in your career. What makes us tick ; The balance of calculation and  serendipity ; Your strategy is not what you say it is —  Finding happiness in your relationships. The ticking clock ; What job did you hire that milkshake for? ; Sailing your kids on Theseus’s ship ; The schools of experience ; The invisible hand inside your family — Staying out of jail. Just this once. – –  ISBN 9780062206190  –  GIB 158.1 CHRISTENSEN

Wait : the art and science of delay / Frank Partnoy. NOTES  Hearts and minds — Presents information from scientific studies and interviews with experts in several fields that suggests that delaying responses  when making a decision can improve the decision quality, even in situations where time is in short supply. – ISBN   1610390040 –  GIB 153.83 PARTNOY

The click moment : seizing opportunity in an unpredictable world / Frans Johansson.  NOTES  The Click Moment is about two very simple but highly provocative  ideas. The first is that success is random-far more random than we would like to believe. The second is that there are a number  of specific actions that we, as individuals and organizations,               can take to capture this randomness and focus it in our favor.   Johansson uses stories of successful people and companies  throughout history to illustrate the specific actions we can take to create more click moments, place lots of high-potential bets, open ourselves up to chance encounters, and harness the complex forces of success that follow.  –  ISBN   9781591844938.  –    GIB 650.1 JOHANSSON

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Qualitative interviewing : the art of hearing data / Herbert J. Rubin, Irene S. Rubin.  – CONTENT – Designing Main Questions and Probes —  Preparing Follow-Up  ,  Questions —  Variants of the Responsive Interviewing Model —  Data Analysis in the Responsive Interviewing Model —  Sharing the Results —  Personal Reflections on Responsive              Interviewing.  –  ISBN    9781412978378 –   GIB 001.433 RUBIN

Rippling : how social entrepreneurs spread innovation throughout the world / Beverly Schwartz ; foreword by Bill Drayton.  NOTES Drawing on the knowledge and experience of working with hundreds [of] the world’s top social change leaders in all fields, Beverly Schwartz presents a model for change based on five proven principles that any individual leader or organization can apply to bring about deep, lasting and systematic change. Rippling shows how to activate the type of change that is  needed to address the critical challenges that threaten to destroy the foundations of our society and planet in these increasingly turbulent times”   ISBN –   9781118138595  –    GIB 338.04 SCHWARTZ

The world we want : new dimensions in philanthropy and social change / Peter Karoff with Jane Maddox.  ISBN  9780759110489.   GIB 303.4 KAROFF

Critical reading and writing for postgraduates / Mike Wallace and  Alison Wray.   NOTES Focusing on critical reading and self-critical writing, this book is suitable for postgraduate students and early-career  academics. It contains tools for analysing texts and structuring critical reviews, and incorporates exercises and  worked examples drawn from the social sciences.  ISBN   9781849205627  –  GIB 808.0427 WALLACE

Spreadable media : creating value and meaning in a networked culture / Henry Jenkins, Sam Ford, & Joshua Green.  NOTES  Where Web 2.0 went wrong — Reappraising the residual — The value of media engagement — What constitutes meaningful participation? — Designing for spreadability — Courting supporters for independent media — Thinking transnationally. –  ISBN  9780814743508  –   GIB 302.23 JENKINS

Left behind : Latin America and the false promise of populism /  Sebastian Edwards.    NOTES   Sebastian Edwards explains why the nations of Latin America have failed to share in the fruits of globalization and forcefully  highlights the dangers of the recent turn to economic populism in the region.  ISBN   9780226004662   – GIB 330.98 EDWARDS

Making good : finding meaning, money, and community in a changing world / Billy Parish and Dev Aujla.  NOTES   As we emerge from the recession, a generation is searching for practical answers about how to succeed and make positive change in the world. With real-life success stories and practical advice and exercises, this book outlines how to find           opportunities to effect change and make money. These opportunities are not just for entrepreneurs and Fortune 500 companies: the book shows step-by-step how any person can achieve financial autonomy, capitalize on global changes to infrastructure, and learn from everyday success stories, providing the skills and insights this generation needs to      succeed and build careers and lives of consequence. This book culls the knowledge that has allowed the authors to build thriving, meaningful careers into a guide to success for the Facebook generation.  –  ISBN NO   9781605290782   –  GIB 303.4 PARISH

NEW BOOK TITLES IN THE GIBS IC COLLECTION – 1Q 2013

GIBS’  STUDENT ACCESS VIA GIBS/UP OPAC, OR FROM GIBSIC BOOK DISPLAY

GIBS IC BOOKS ON DISPLAY

GIBS IC BOOKS ON DISPLAY

 The little black book of innovation : how it works, how to do it / Scott D. Anthony.  –  GIB 658.4063 ANTHONY  – Innovation may be the hottest discipline around today, in business circles and beyond. And for good reason. Innovation transforms companies and markets. It is the key to solving vexing social problems. And it makes or breaks professional careers. For all the enthusiasm the topic inspires, however, the practice of innovation remains stubbornly impenetrable. No longer. In this book the author draws on stories from his research and field work with companies like Procter & Gamble to demystify innovation. He presents a simple definition of innovation, breaks down the essential differences between types of innovation, and illuminates innovation’s vital role in organizational success and personal growth. This unique hybrid of professional memoir and business guidebook also provides a powerful 28-day program for mastering innovation’s key steps: (1) Finding insight, (2) Generating ideas, (3) Building businesses, and (4) Strengthening innovation prowess in workforces and organizations. Using several illustrative case studies and vignettes from a range of companies around the globe, this playbook teaches people how to turn themselves or their companies into true innovation powerhouses 

 

Applied business statistics : methods and Excel-based applications / Trevor Wegner. – Applied business statistics : methods and Excel-based applications / Trevor Wegner – GIB 658.4033 WEGNER – Setting the statistical scene — Exploratory data analysis — Foundations of statistical inference: probability and sampling — Making statistical inferences — Statistical models for forecasting and planning — Solutions to exercises.

 

Lean but agile : rethink workforce planning and gain a true competitive edge / William J. Rothwell, James Graber, Neil McCormick. – GIB 658.301 ROTHWELL – Subjects: Manpower planning — Cost effectiveness. Personnel management — Strategic planning.

 

Talent management in emerging markets / edited by Steve Bluen – GIB 658.314 TALENT – – While much has been written on talent management in the global context, talent management in emerging markets, and the unique challenges and opportunities it presents, has received little attention in the literature. This book explores these issues through theory, practice and case studies with contributions from scholars and practitioners based both in emerging markets and in Canada, the United Kingdom and The United States. The book provides the reader with a guide to setting up a talent management function in a multinational company operating in emerging markets, including some 70 learnings and a set of key performance indicators with indicative targets to achieve when managing talent effectively in emerging markets.”

 

Performance management for government, universities, schools and NGOs : a practical and informative textbook for managing performance in service delivery-orientated organisations / Mark Bussin – GIB 658.3125 BUSSIN – Profit versus non-profit organisations — The philosophy of performance — The drivers of performance in non-profit organisations — Basics of measurement — Performance appraisal rating scales — Performance management in non-governmental organisations — Performance management and development in government — Performance management in state-owned companies — Performance management in universities — Defining the determinants of higher education and the effective performance, leadership and management of today’s university — Performance management in schools — Crucial/honest conversations regarding performance — Critical success factors, and epilogue.

 

 

Developing student graduateness and employability : issues, provocations, theory and practical guidelines / edited by Melinde Coetzee – GIB 378.1250968 DEVELOPING – Cultivating the RARE graduate — pt. I. Issues and provocations. pt. II. Theory and practical guidelines. Conceptual framework for developing student graduateness and employability — The role of professional programmes in developing student graduateness — The role of workCoetzee … [et al.]. – -integrated and vocational learning in developing student graduateness and employability — Fostering student agency and wellbeing — Teaching and assessment techniques — Learner support and quality assurance.

 

Business coaching : wisdom and practice : unlocking the secrets of business coaching / by Sunny Stout Rostron ; with contributing author Marti Janse van Rensburg.  –  GIB 658.3124 ROSTRON   –  Ch. 1. About this book — ch. 2. The business coaching process — ch. 3. The coaching conversation — ch. 4. Working with question frameworks — ch. 5. Exploring and understanding coaching models — ch. 6. Diversity, personality and culture — ch. 7. Competences in business coaching — ch. 8. Existential and experiential learning issues — ch. 9. Supervision, contracting and ethical concerns — ch. 10. Developing a body of knowledge – coaching research — ch. 11. Integration and synthesis

10 steps to successful time management / Cyndi Maxey, Kevin E. O’Connor.  –  GIB 650.11 MAXEY   –  The goal of this book is to save you time. The authors provide tips, tools and techniques that will enable you to spend your time wisely and focus efforts on your priorities

NEW e-BOOK TITLES IN GIBS IC COLLECTION: Feb – Apr 2013

READ Read read

READ Read read

GIBS students access these titles through their student numbers and PIN, via the UPExplore book catalogue

Snap: Making the Most of First Impressions, Body Language & Charisma by Patti Wood New World Library © 2012 (282 pages) ISBN: 9781577319399    –   Authored by a body language expert and sought-after consultant and speaker to Fortune 500 companies, this book will help businesses and individuals stand out, create profitable relationships, and thrive in competitive circumstances by accurately interpreting body cues.

Social Media Marketing All-in-One for Dummies, 2nd Edition by Jan Zimmerman and Deborah Ng John Wiley & Sons © 2013 (792 pages) ISBN: 9781118215524   –  With checklists, case studies, and examples that will help you decide the best places to spend your marketing dollars, this all-in-one guide provides valuable social media tools and analytics methods that can help you assess the success of your efforts.
The Procurement and Supply Manager’s Desk Reference, Second Edition by Fred Sollish and John Semanik John Wiley & Sons © 2012 (386 pages) ISBN: 9781118130094 – Presented logically to match the flow of the procurement and sourcing functions, this essential book is filled with practical aids such as step-by-step guides to each segment of the procurement process, as well as checklists and customizable forms.
The Women of Berkshire Hathaway: Lessons from Warren Buffett’s Female CEOs and Directors by Karen Linder John Wiley & Sons © 2012 (320 pages) ISBN: 9781118182628 Presenting a unique look at the gradual shattering of the glass ceiling at one of America’s top firms, this fascinating book is an inspirational read about the triumph of a group of remarkable women within a company once dominated by men.

The Power of Positive Selling: 30 Surefire Techniques to Win New Clients, Boost Your Commission, and Build the Mindset for Success by Stephan Schiffman McGraw-Hill © 2012 (224 pages) ISBN: 9780071788700 – Providing instruction, tips, anecdotes, and inspiration to help you feel confident in any sales situation, this insightful book will help you defeat the negativity and dramatically improve your attitude, your behavior, and your sales record.
Anticipate: Know What Your Customers Want Before They Do by Bill Thomas and Jeff Tobe John Wiley & Sons © 2013 (226 pages) ISBN: 9781118356913 – Providing field-proven steps, tools, and examples, this book offers readers a practical how-to approach for taking their customer-supplier relationship to one that is more sustainable and more mutually profitable.

 

Asian Mergers and Acquisitions: Riding the Wave by Vikram Chakravarty and Chua Soon Ghee John Wiley & Sons © 2012 (224 pages) ISBN: 9781118247099  – Providing clear insights into Asian mergers and acquisitions and their inner workings, including do’s and don’ts for successful investment, this book is essential reading for anyone looking to cash in—or simply understand— the rapid growth of Asian industry.

 

Insights for Managers from Confucius to Gandhi by Harold Bierman, Jr. and Donald Schnedeker World Scientific Publishing Co © 2012 (406 pages) ISBN: 9789814365086 – Bringing together the thoughts of great men and women in a single volume, this unique book also provides prime examples of how influential thinkers use language to effectively convey their arguments and intentions — an arguably invaluable tool for modern managers.

 

Managing Human Resources in China: The View from Inside Multinationals by Yu Zheng Cambridge University Press © 2013 (304 pages) ISBN: 9781107013551 – Offering a fresh perspective on the management of Chinese Multinational Corporations (MNCs), this book explores the pains and gains, achievements and setbacks of managing the Chinese workforce, which is ever pragmatic, increasingly assertive and constantly evolving.

 

Mindful Leadership: The 9 Ways to Self-Awareness, Transforming Yourself, and Inspiring Others by Maria Gonzalez Jossey-Bass © 2012 (216 pages) ISBN: 9781118127117 – True leadership comes from within, a place of deep calm and focus, that allows you to respond to any situation as it arises. This book opens up a world of meditation exercises that can be done anywhere, anytime and that are the gateway to improved judgment and decision making.

 

Productivity Strategies for Executives: Time Management Issues Facing C-Suite Leaders by Laura Stack Productivity Pro © 2012 (14 pages) – Examining the C-Suite version of productivity, this book describes six keys executives can use to maximize workplace productivity: Prioritization, Scheduling, Focus, Organization, Efficiency, and Attitude.

 

Real Influence: Persuade Without Pushing and Gain Without Giving In by Mark Goulston and John Ullmen AMACOM © 2013 (272 pages) ISBN: 9780814420157 – Based on listening, genuine engagement and commitment to win-win outcomes, this groundbreaking book provides a powerful four-step method for becoming wildly successful by being both influential and “influenceable.”

 

Tackling Timewasters: Pleasing, Perfectionism, and Procrastination by Laura Stack Productivity Pro © 2012 (18 pages)  –  Offering strategies to help you better manage your time, this book shows how to prioritize important tasks and figure out how you can delegate, how you can streamline, how you can eliminate, how you can stop being a perfectionist, and how you can quit procrastinating.

 

The Chief HR Officer: Defining the New Role of Human Resource Leaders by Patrick M. Wright (ed) et al. Jossey-Bass © 2011 (338 pages) ISBN: 9780470905340 – Sponsored by the National Academy of Human Resources (NAHR), this vital guide covers a wealth of topics including how to develop a perspective and set of skills to effectively lead and perform in the role, and how to approach strategy, management, leadership, ethics, and talent.

 

The Cost of Emotions in the Workplace: Bottom Line Value of Emotional Continuity Management by Vali Hawkins Mitchell Rothstein Associates © 2013 (298 pages) ISBN: 9781931332583  –  Ignoring emotions in the workplace is high-risk corporate behavior. This ground-breaking book helps C-Suite Executives understand and quantify the negative/positive effects of employee emotions on their fiscal bottom line. It presents a tested system for productively managing human capital risk.

 

NEW e-BOOKS @GIBS KISs 1stQ 2013

GIBS  STUDENTS/FACULTY ACCESS  e-BOOKS VIA GIBS/UP LOGONS

Librocubicularist

Access GIBS / UP Book catalogue from =  http://explore.up.ac.za/search~S3 Using TITLE, AUTHOR, KEYWORD

 

  • Strategic IQ: Creating Smarter Corporations by John R. Wells  Jossey-Bass © 2012 (328 pages) ISBN: 9780470978283  –  How can leaders help their firms to act more intelligently? This  book identifies the key sources of inertia – strategic, structural and human – and provides practical advice on how they can be overcome to create smarter corporations
  • Talent Economics: The Fine Line Between Winning and Losing the Global War for Talent by Gyan Nagpal  Kogan Page © 2013 (224 pages) ISBN: 9780749468484  –  Bringing workforce analysis, management practice and strategy together, this book decodes what it takes to attract, retain and develop today’s employee, highlighting new approaches to manage a more aware, assertive and mobile workforce.
  • The Better Mousetrap: Brand Invention in a Media Democracy by Simon Point  Kogan Page © 2013 (296 pages) ISBN: 9780749466213  –  Providing a provocative and insightful glimpse into the brand and advertising strategies of some of the world’s leading companies including Google, Apple, Nike, McDonalds, Twitter, Bing, Facebook, Disney and Coca Cola, this book explains how and why certain brands succeed in our digital world.
  • The Definitive Executive Assistant and Managerial Handbook: A Professional Guide to Leadership for all PAs, Senior Secretaries, Office Managers and Executive Assistants by Sue France  Kogan Page © 2012 (264 pages) ISBN: 9780749465827  –  Containing helpful tips from award winning assistants and industry experts, this guide provides best practice advice on meeting the demands of the 21st century administrative professional’s role, emphasizing personal leadership development.
  • The Influence Game: 50 Insider Tactics from the Washington D.C. Lobbying World that Will Get You to Yes by Stephanie Vance  John Wiley & Sons © 2012 (196 pages) ISBN: 9781118271599  –  Sharing 50 forthright tactics that have successfully moved America’s notoriously inert Congress to action, this book will help you better understand proven strategies that will get you past being heard to the real goal of being agreed with.
  • The New Power Base Selling: Master the Politics, Create Unexpected Value and Higher Margins, and Outsmart the Competition by Jim Holden and Ryan Kubacki  John Wiley & Sons © 2012 (234 pages) ISBN: 9781118206676  –  Based on data from a comprehensive sales survey in the sales training industry, along with over 50,000 deal reviews, this book will help salespeople quickly outfox the competition, impress customers with unexpected value, and achieve new levels of professional success.
  • The Professional’s Guide to Business Development: How to Win Business in the Professional Services by Stephen Newton  Kogan Page © 2013 (200 pages) ISBN: 9780749466534  –  Presenting a systematic approach to the development of your business and the growth of your organization, this book offers a repeatable and scalable methodology to develop partnerships between professional services providers and their clients.
  • The Street-Smart Salesman: How Growing Up Poor Helped Make Me Rich by Anthony Belli and Janine Dreyer  John Wiley & Sons © 2012 (220 pages) ISBN: 9781118313190  –  When you start out with nothing in life, every misstep can cost you dearly; but that lack of a safety net can hone your judgment and create precision radar for opportunity. This unflinching memoir teaches how the survival skills of the honest poor can be used to maximize success in sales.
  • Timeless Leadership: 18 Leadership Sutras from the Bhagavad Gita by Debashis Chatterjee  John Wiley & Sons © 2012 (224 pages) ISBN: 9780470824276  –  Using an ancient religious text to highlight and explain key Western management concepts, this book explores the leadership ideas in the Bhagavad Gita and helps managers and leaders apply them to modern business life.
  • Train Your Brain for Success: Read Smarter, Remember More, and Break Your Own Records by Roger Seip  John Wiley & Sons © 2012 (238 pages) ISBN: 9781118275191  –  Offering a proven strategy for succeeding and becoming a record-breaking performer, this book will show you how to condition your mind to move toward success by discovering greater memory power and fundamental techniques for boosting reading speed and comprehension.
  • What’s Stopping You?: Why Smart People Don’t Always Reach Their Potential and How You Can, 2nd Edition by Robert Kelsey  Capstone Publishing © 2012 (278 pages) ISBN: 9780857083074  –  Offering readers a hard look at the quality of their careers and personal lives, this brutally honest guide presents a set of seven steps designed to help readers map out their actions, and attain what once seemed elusive milestones.
  • Win with Advanced Business Analytics: Creating Business Value from Your Data by Jean Paul Isson and Jesse Harriott  John Wiley & Sons © 2013 (398 pages) ISBN: 9781118370605  – Uniquely focusing on integrating multiple types of big data intelligence into your business, this plain-English book is filled with case studies across a variety of industries and provides the essential concepts and framework to implement business analytics.
  • Yes, I Can! Using Visualization To Achieve Your Goals by Robin Nixon  Capstone Publishing © 2012 (298 pages) ISBN: 9780857083104 – Using the power of creative visualization and other well-understood psychological techniques, this practical book is filled with five minute exercises to help you lead the fulfilling life you’ve always dreamed of.